Användarvillkor

TERMS OF SERVICE

Last updated: 22 March 2026

This website is operated by My Pure Cosmetica. Throughout the site, the terms “we”, “us” and “our” refer to My Pure Cosmetica, operated by DALAA LTD. By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms of Service.

  1. Company Information

My Pure Cosmetica
Operated by DALAA LTD
71–75 Shelton Street
London, WC2H 9JQ
United Kingdom

Company number: 16755137
Contact email: Support@mypurecosmetica.com

  1. Products and Services

We sell cosmetic and beauty products through our online store. We reserve the right to modify or discontinue products at any time without notice.

We make every effort to display product descriptions and images accurately. However, slight variations may occur.

  1. Pricing and Payments

All prices are displayed in EUR and include applicable taxes where required.

We accept payments through secure third-party providers such as Stripe and Shopify Payments. Payment information is never stored directly by us.

We reserve the right to cancel orders if fraud or unauthorized activity is suspected.

  1. Order Processing and Shipping

Orders are processed within 1–3 business days.

Delivery times depend on the destination country and carrier. Estimated delivery times are provided at checkout but are not guaranteed.

Customers receive tracking information when available.

We are not responsible for delays caused by carriers, customs, or force majeure events.

  1. Returns and Refunds

Customers may request a return according to our Refund Policy.

If a product arrives damaged or defective, customers should contact us within a reasonable time with proof (photos).

Approved refunds are processed to the original payment method.

We encourage customers to contact our support team before opening a payment dispute so we can resolve the issue quickly.

  1. Customer Responsibilities

Customers agree to provide accurate billing and shipping information.

We reserve the right to cancel orders where false information is provided or fraudulent activity is suspected.

Abuse of refunds, returns, or disputes may result in refusal of future service.

  1. Fraud Prevention

We reserve the right to refuse or cancel transactions that appear fraudulent or high risk.

We may verify customer information where necessary to prevent fraud or payment abuse.

  1. Limitation of Liability

To the maximum extent permitted by law, My Pure Cosmetica shall not be liable for indirect, incidental, or consequential damages resulting from the use of our products or services.

Nothing in these Terms limits consumer rights under applicable law.

  1. Intellectual Property

All content on this website including text, images, logos, and branding is the property of My Pure Cosmetica and may not be used without permission.

  1. Governing Law

These Terms shall be governed by applicable consumer protection laws. Customers retain rights provided under their local consumer laws.

  1. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page.

  1. Contact Information

For any questions regarding these Terms, please contact:

Support@mypurecosmetica.com

My Pure Cosmetica
DALAA LTD